Visual Components is a software company with a global footprint. We are here to help teams who are building tomorrow’s manufacturing find the fastest way from the concept to reality. With our inclusive and easy to use tools companies can test their ideas in a virtual environment and get proof of concept before making the investment decisions.
With Visual Components software, you can design production lines, simulate and analyze production flow, perform virtual commissioning projects, and use offline robot programming (OLP) software. Our solution is used by over 2400 pioneers worldwide and the tool scales from small local manufacturers to global automotive corporations. Our interfaces are visual, user-friendly and robust which makes us simple, fun, and easy to use.
Our Headquarters is in Espoo, Finland and we have offices in Indiana, US and Munich, Germany. Our global partner network and team of 24 nationalities make Visual Components a truly international company.
The role and the team
The position of Inside Sales Representative is based in our office in Munich, Germany, focusing exclusively on the DACH region. In this role, you will be responsible for nurturing relationships with our existing customers, ensuring their satisfaction through regular follow-ups, and keeping them informed about company updates. You will actively support upselling opportunities, manage order renewals, and track project timelines to guarantee the smooth coordination of various projects. Additionally, you will maintain accurate customer records within our CRM system. You will work closely with the Territory Sales Manager and report directly to the Sales Director DACH.
Your impact
Existing Customers Management
Maintain strong relationships with existing customers, ensuring continuous engagement and addressing their needs.
Keep customers updated on company news, product developments, and other important updates to foster trust and transparency.
Sales Support and Upselling
Identify upselling opportunities and present additional solutions or services to customers to enhance their experience.
Follow up on offers and efficiently process orders.
Sales Projects Coordination
Coordinate sales projects, track timelines, and ensure smooth collaboration between internal teams and customers to meet project goals.
Work closely with the Territory Sales Managers, assist with scheduling, prepare appointments, and handle follow-ups from customer meetings.
Data Management
Manage customer and order data in the CRM system, ensuring its accuracyand maintaining high data quality.
The skills you will bring
Key Strengths
Proven track record in B2B sales, internal sales, or customer support
Exceptional relationship-building skills with a strong ability to identify upselling opportunities
Outstanding communication skills, both verbal and written
Enthusiasm for customer interaction and cross-functional teamwork
Professional Qualities
Structured approach to work with strong organizational skills
Self-motivated with a positive attitude and quick problem-solving abilities
Proficiency in CRM systems (Salesforce experience is a plus) and MS Office tools
Bonus Points
Experience in software companies or with industry-oriented products
Languages mandatory for the role:
ProfessionalGerman (C1-C2 CEFR) for customer and internal communication
AdvancedEnglish (B2-C1 CEFR) for internal communication, as it is our working language
Our ideal candidate has a genuine curiosity for learning technologies and a strong desire to support their team members. They aim to become better at sales, reach personal goals, and learn something new every day. At Visual Components, our core values revolve around transparency, honesty, passion, and a commitment to helping others. We are seeking someone who shares these values and can seamlessly integrate into our team.
Perks of joining us
competitive salary
opportunity to further develop and expand your skills and make an impact to the digitalization of manufacturing
flexible working hours and the possibility of remote work preferably from Munich (??)
employer who supports in various life situations
safe and stable workplace
co-workers and a supporting supervisor and team
low hierarchy and flexible and relaxed organizational culture
How to apply
Please send your application in English via the form on our career page. We cannot accept applications sent to us via email or private messages due to the GDPR. We will hire a person as soon as we find the right candidate.
Next steps with us
screening is within 3-4 weeks after the application
online call with our Talent Acquisition Specialist
online interview with our specialists
onsite interview with the team
Recruiter
If you have any questions, please contact our Talent Acquisition Specialist Elena Bazhenova via email elena.bazhenova@visualcomponents.com (only in English)
With over 20 years in business, Visual Components is one of the pioneers of the 3D manufacturing simulation industry.
Visual Components is a leading developer of 3D manufacturing simulation software and solutions. Founded in 1999 by a team of simulation experts, we started with a humble goal – to make manufacturing design and simulation technology easy to use and accessible to manufacturing organizations of all sizes.
Today, Visual Components is recognized as a global leader in the manufacturing simulation industry and trusted technology partner to many leading brands. We offer machine builders, system integrators, and manufacturers a simple, quick, and cost-effective solution to design and simulate production lines.
